Privacy Policy – Pure Notts
Effective Date: October 2025
Company: Pure Notts
Website: www.watercoolersnottingham.uk
Email: info@watercoolersnottingham.uk
Address: 5 Wingate Cl, Nottingham NG8 4GU, United Kingdom
1. Introduction
At Pure Notts, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
2. Information We Collect
We may collect the following types of personal information:
Contact details: name, email address, phone number, and company name.
Service information: delivery address, service preferences, and payment details (if applicable).
Website data: IP address, browser type, pages visited, and cookies (for analytics and functionality).
Communications: any correspondence sent to us via email, contact forms, or phone.
3. How We Use Your Information
Your information may be used for the following purposes:
To respond to enquiries and service requests.
To process quotes, orders, and service contracts.
To provide customer support and maintenance.
To send service updates or relevant information about your account or equipment.
To improve our website experience and customer service.
We do not sell, rent, or trade your personal information with third parties.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Consent – when you voluntarily provide information via forms or email.
Contract – when necessary to fulfil an agreement or provide a service.
Legitimate interest – to improve our operations and communication.
Legal obligation – when required by law or regulatory bodies.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above or to comply with legal and accounting obligations.
When your data is no longer required, it will be securely deleted or anonymised.
6. Data Sharing and Security
Your data may be shared with trusted service providers (e.g. hosting companies, payment processors, logistics partners) strictly for operational purposes.
All partners are required to comply with GDPR-level data protection standards.
We implement security measures to protect against unauthorised access, alteration, or disclosure of your information.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access and receive a copy of your personal data.
Request correction or deletion of inaccurate data.
Withdraw consent at any time.
Object to data processing or request restriction.
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
Requests can be submitted via email to info@watercoolersnottingham.uk.
8. Cookies
Our website uses cookies to enhance user experience, analyse traffic, and improve content.
You can manage or disable cookies in your browser settings.
For more information, please visit our Cookie Policy (if available).
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their policies.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our practices.
The latest version will always be available on our website with an updated “Effective Date”.
11. Contact Us
For questions, concerns, or to exercise your data rights, please contact us at:
📧 Email: info@watercoolersnottingham.uk
📍 Address: 5 Wingate Cl, Nottingham NG8 4GU, United Kingdom